Last Updated: April 29, 2025
Welcome to FigForm. These Terms & Conditions ("Terms") are the legal agreement between you and FigForm, a company incorporated in Delaware, USA ("we", "us", or "our"), covering your use of our services, website, and products ("Service"). By using FigForm, you agree to these Terms. If you don't agree, please don't use our Service.
To use FigForm, you must be at least 13 years old. If you're under 18, you must have permission from a parent or legal guardian. By using FigForm, you confirm that you meet these age requirements.
If you're creating an account on behalf of a company, the company is considered the account holder and is responsible for everything associated with that account.
You can sign up through our website. Keep your information accurate and up to date. Your account is personal - don't share your login details with others. If you're managing a team, each team member should have their own seat or login.
If you think someone else has your login info, let us know immediately.
We offer a free plan and paid subscription plans billed monthly or annually, as outlined on our Pricing page. Your subscription will renew automatically unless you cancel through your account settings.
When using FigForm, you agree not to:
Share your account credentials
Use FigForm for hosting or serving web pages
Tamper with security features or unauthorized areas
Use automated tools like bots, scrapers, or crawlers
Reverse engineer our software
Send spam or malware
Impersonate others or misrepresent yourself
Violate laws, including intellectual property rights
Reproduce or exploit any part of FigForm for commercial gain without permission
Harass or abuse other users
If you spot misuse, let us know at Contact page.
Your use of FigForm is subject to the limits of your selected plan. If you hit your limit, you'll need to upgrade your plan to continue collecting and processing responses.
We provide authentication through email/password and Sign In with Google, powered by Google Inc. This helps protect your account and data.
You retain ownership of any forms, content, and data you create or upload using FigForm.
However, by using our Service, you grant FigForm a non-exclusive, worldwide, royalty-free, sublicensable, and irrevocable license to use, reproduce, modify, and publicly display your content for promotional purposes (e.g., marketing, product showcases).
Content must not break laws or violate others' rights. We may review and remove content that violates these Terms.
If you collect responses via FigForm, you are responsible for complying with data protection and privacy laws applicable to your use case. You enter into a legal relationship with your respondents. Ensure they are informed and agree to our Terms and Privacy Policy.
We may use third-party providers to help deliver FigForm. Their actions are outside our control, and we're not liable for issues caused by them. If you use your own third-party tools (like webhooks), make sure you understand how they handle data.
You can cancel your subscription anytime via your settings. Paid plans remain active through the billing period.
You can also delete your account, but keep in mind:
Free accounts stay active until manually deleted.
Deleted accounts enter a 30-day grace period, after which all data is permanently erased.
We may suspend or delete your account if you violate these Terms or the law. We'll try to give 10 days' notice unless immediate action is required.
You can post content to social platforms via FigForm. We may access certain social data or post on your behalf, depending on your settings. You're responsible for the content you share and must follow each platform's rules.
We regularly update FigForm to improve your experience. These improvements are free of charge. Suggestions you submit may be used to improve the Service without compensation to you.
FigForm is provided "as is" without warranties of any kind. We don't guarantee uptime, availability, or error-free operation.
To the extent permitted by law, our liability is limited to the total amount you've paid to us in the past 12 months. We're not liable for indirect or incidental damages.
You agree to indemnify and hold harmless FigForm from any claims, damages, or losses (including legal fees) arising from:
Your breach of these Terms
Your violation of laws or third-party rights
All disputes must be resolved via binding arbitration under Delaware law. You waive your right to a jury trial or to participate in a class action. Any disputes will be resolved individually.
We may update these Terms from time to time. If we do, we'll notify you. Continued use of the Service means you accept the revised Terms. If you disagree, stop using the Service.
These Terms are governed by the laws of Delaware, USA. Legal disputes will be resolved through arbitration as stated above. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
For questions about this Terms & Conditions or your personal data, contact us via: